Privacy policy
Guadarnés operates this store and website, including the data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, as set out in this Privacy Policy.
Personal information we collect or process
When we use the term "personal information," we mean any information that identifies you or that can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or that has been de-identified so that it can no longer identify you or be reasonably linked to you. We may collect or process the following categories of personal information—including inferences drawn from such information—depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:
Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart, save to a wish list, or purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including information you provide in your communications with us, such as when you submit a customer service inquiry.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services, such as how and when you use or browse them.
Sources of personal information
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including information from your device when you use our products or services or visit our website, as well as through the use of cookies and similar technologies.
From our service providers, including when we engage them to enable certain technology or when they collect or process your personal information on our behalf.
From our partners or other third parties.
How we use your personal information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, personalizing, and improving the Services. We use your personal information to provide you with the Services, including fulfilling our contract with you, processing your payments, managing your orders, remembering your preferences and the items you are interested in, sending you account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing you with a personalized shopping experience, such as recommending products related to your purchases. This may include using your personal information to personalize and improve the Services.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications by email, text message, or mail, as well as displaying online advertising about products or services on the Services themselves or on other websites, including based on items you have previously purchased, added to your cart, or other activity on the Services.
Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate, or act on potentially fraudulent, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you not share your username, password, or other account information with anyone.
Communicating with you. We use your personal information to provide you with customer support, respond to your requests, effectively deliver services to you, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government authorities, to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:
With vendors and other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer service, cloud storage, and order and shipping management).
With business and marketing partners to provide marketing services and to show you advertising. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for purposes of personalized advertising and marketing based on your online activity with different merchants and websites. You can exercise your right to opt out of such uses here.
When you direct us, request, or otherwise consent to the disclosure of certain information to third parties, for example, to ship you products or through the use of social media widgets or login integrations.
With our affiliates or generally within our corporate group.
In connection with a business transaction, such as a merger or insolvency proceeding, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or similar requests), to enforce the applicable Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Third-party websites and links
The Services may include links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Information you provide in public or semi-public spaces—including information you share on third-party social media platforms—may also be visible to other users of the Services and to users of those third-party platforms, without limitation on its use by us or by third parties. The inclusion of such links does not by itself imply any endorsement of the content on those platforms or of their owners or operators, unless expressly stated on the Services themselves.
Children's data
The Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined under the applicable law of your jurisdiction. If you are a parent or legal guardian of a minor who has provided us with their personal information, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of individuals under 16 years of age.
Security and retention of your information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to send us sensitive or confidential information.
How long we retain your personal information depends on a number of factors, such as the need to maintain your account, provide you with the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights and choices
Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.
Right to access. You may have the right to request access to the personal information we hold about you.
Right to deletion. You may have the right to request that we delete the personal information we hold about you.
Right to correction. You may have the right to request that we correct inaccurate personal information we hold about you.
Right to data portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, subject to certain circumstances and exceptions.
Right to opt out of the sale or sharing of data for personalized advertising purposes. Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information, or to opt out of the processing of such information for purposes considered "targeted advertising" under applicable privacy laws. You can exercise your right to opt out of such uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat that visit as an opt-out request for the device and browser you are using. Except for the Global Privacy Control signal, we do not recognize other "Do Not Track (DNT)" signals that may be sent from your web browser or device. For more information about Global Privacy Control, you can visit https://globalprivacycontrol.org/.
Managing communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option included in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or to orders you have placed.
If you reside in the United Kingdom or the European Economic Area (EEA), and subject to the exceptions and limitations set out in local law, you may exercise the following rights in addition to those listed above:
Objection to processing and restriction of processing: You may have the right to ask us to stop or limit our processing of your personal information for certain purposes.
Withdrawal of consent: Where our processing of your personal information is based on your consent, you have the right to withdraw that consent. Withdrawing your consent will not affect the lawfulness of any processing carried out based on your consent before its withdrawal.
You can exercise any of these rights through the options provided within the Services or by contacting us using the contact details below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can act on your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request within a reasonable period, as required by applicable law.
Complaints
If you have a complaint about how we handle your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of data protection authorities here.
International transfers
Please note that we may transfer, store, and process your personal information outside of the country in which you reside.
If we transfer your personal information outside of the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses (SCCs) or any equivalent contract issued by the competent UK authority, as applicable, unless the transfer is made to a country that has been recognized as providing an adequate level of protection.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the "Last updated" date, and notify you of any changes as required by applicable law.
Contact
If you have any questions about our privacy practices or about this Privacy Policy, or if you would like to exercise any of your rights, you can call us at +34 666 55 41 48, email us at infoguadarnes@gmail.com. For purposes of applicable data protection law, we are the data controller of your personal information.